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DOMESTIC POLICY

(Continental United States + Hawaii + Alaska) 

• Returns must be received by Heist within 15 calendar days of original order date.
• Please ship to: Heist 1100 Abbot Kinney Blvd Venice CA 90291
• Upon inspection of your return, a refund will be issued in the same form as the original payment.
• Sale items & jewelry are final sale.
• Items returned must be unworn, unstained, unwashed, unaltered and in perfect condition, with all tags still attached. Shoes must be in original, undamaged box.
• Swimwear must be returned with hygienic liner intact. Socks must be returned unopened, in original packaging.
• Heist reserves the right to refuse returns at its sole discretion.

• All orders are shipped requiring direct signature upon delivery. If you would like to release signature please choose that option at checkout.
• Should you request delivery without signature, you assume full liability for the package as soon as it is handed to the courier service.
• Shipping charges are non-refundable. If package is refused or returned undeliverable, all round-trip shipping costs will be deducted from refund.
• Orders received before 2pm PST Monday - Friday will be shipped out same day. Orders received after 2pm PST on weekdays or during the weekend and holidays will be shipped the following business day.

• At this time, we are unable to accommodate returns on international orders.
• All import duties and taxes are the buyer's responsibility.
• Buyer assumes full liability for the package as soon as it is handed to the courier service.
• If package is refused or returned undeliverable, no refund or credit will be issued by Heist.